Latest Version
4.0.0 Safe to install
4.0.0 Safe to install
Livevox Mobile app offers a variety of features for agents seeking to engage in chat conversations, initiate calls, access scheduling information, join meetings, and more.
Overview
Livevox is a Freeware software in the category Business developed by Livevox.
The latest version of Livevox is 4.0.0, released on 06/29/2024. It was initially added to our database on 06/29/2024.
Livevox runs on the following operating systems: iOS.
Users of Livevox gave it a rating of 4 out of 5 stars.
Pros
- Offers a cloud-based contact center solution, providing flexibility and scalability.
- Integrates seamlessly with various CRM systems for enhanced customer relationship management.
- Provides advanced analytics and reporting tools to monitor performance and optimize campaigns.
- Includes omnichannel communication support, allowing businesses to engage with customers via voice, email, chat, and social media.
- User-friendly interface that simplifies agent training and deployment.
- Supports compliance with regulations such as TCPA and GDPR to protect customer data.
- Robust security measures are in place to protect sensitive information.
Cons
- Steeper learning curve for new users unfamiliar with contact center technology.
- Pricing may be on the higher side, especially for smaller businesses or startups.
- Some users have reported occasional technical issues or system outages.
- Limited customization options for specific features compared to some competitors.
- Customer support response times can vary, especially during peak usage.
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