Livevox 4.0.0

Livevox – Freeware – iOS
out of 8 votes

Livevox Mobile app offers a variety of features for agents seeking to engage in chat conversations, initiate calls, access scheduling information, join meetings, and more.

Overview

Livevox is a Freeware software in the category Business developed by Livevox.

The latest version of Livevox is 4.0.0, released on 06/29/2024. It was initially added to our database on 06/29/2024.

Livevox runs on the following operating systems: iOS.

Users of Livevox gave it a rating of 4 out of 5 stars.

Pros

Offers a cloud-based contact center solution, providing flexibility and scalability.
Integrates seamlessly with various CRM systems for enhanced customer relationship management.
Provides advanced analytics and reporting tools to monitor performance and optimize campaigns.
Includes omnichannel communication support, allowing businesses to engage with customers via voice, email, chat, and social media.
User-friendly interface that simplifies agent training and deployment.
Supports compliance with regulations such as TCPA and GDPR to protect customer data.
Robust security measures are in place to protect sensitive information.

Cons

Steeper learning curve for new users unfamiliar with contact center technology.
Pricing may be on the higher side, especially for smaller businesses or startups.
Some users have reported occasional technical issues or system outages.
Limited customization options for specific features compared to some competitors.
Customer support response times can vary, especially during peak usage.

Screenshots (Click to view larger)

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Latest Version
4.0.0

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