Livevox 4.0.0

Livevox 4.0.0

Livevox  ❘ Freeware
iOS
out of 8 votes
Latest Version
4.0.0
Safe to install
VERY GOOD User Rating

Livevox Mobile app offers a variety of features for agents seeking to engage in chat conversations, initiate calls, access scheduling information, join meetings, and more.

Overview

Livevox is a Freeware software in the category Business developed by Livevox.

The latest version of Livevox is 4.0.0, released on 06/29/2024. It was initially added to our database on 06/29/2024.

Livevox runs on the following operating systems: iOS.

Users of Livevox gave it a rating of 4 out of 5 stars.

Pros

  • Offers a cloud-based contact center solution, providing flexibility and scalability.
  • Integrates seamlessly with various CRM systems for enhanced customer relationship management.
  • Provides advanced analytics and reporting tools to monitor performance and optimize campaigns.
  • Includes omnichannel communication support, allowing businesses to engage with customers via voice, email, chat, and social media.
  • User-friendly interface that simplifies agent training and deployment.
  • Supports compliance with regulations such as TCPA and GDPR to protect customer data.
  • Robust security measures are in place to protect sensitive information.

Cons

  • Steeper learning curve for new users unfamiliar with contact center technology.
  • Pricing may be on the higher side, especially for smaller businesses or startups.
  • Some users have reported occasional technical issues or system outages.
  • Limited customization options for specific features compared to some competitors.
  • Customer support response times can vary, especially during peak usage.

Screenshots (Click to view larger)

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